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CalCheck Crashes during Start

description

Hi there, trying to run the CalCheck tool to look at some sync issues with an iOS device, however when I try to run the application on the users machine it always crashes after prompting for which profile to use. Application log shows the following.
Faulting application name: CalCheck.exe, version: 2.0.0.0, time stamp: 0x506f322b
Faulting module name: CalCheck.exe, version: 2.0.0.0, time stamp: 0x506f322b
Exception code: 0xc0000005
Fault offset: 0x0000c906
Faulting process id: 0x18f4
Faulting application start time: 0x01ceb631d16885df
Faulting application path: C:\CalCheck_x86\CalCheck.exe
Faulting module path: C:\CalCheck_x86\CalCheck.exe
Report Id: 10fafe86-2225-11e3-b01a-506313ca669d
Any idea on what would be the issue causing it to crash?

Thanks

comments

rtopken wrote Sep 23, 2013 at 7:52 PM

What version of Outlook is running on the machine where CalCheck is crashing?

Is the profile a Cached or Online profile, and did you try a new/different profile mode and/or just a new profile in general to see if it works that way?

Run CalCheck with the "-v" switch and let me know how far it gets (info logged in the command window) before the crash? It would also be good to see what the CalCheck.log file has written into it so I'll know where about the crash is occurring.

Thanks!

dchiang wrote Sep 24, 2013 at 4:29 PM

Hi Randy,

Running Outlook 2007 SP3, I remember checking and the profile should be Online. I only ran it against their default Outlook Profile. I did run the tool with the "-V" flag the entire time and far as I can remember, it gets up the "Begin process" message then crashes. The log file doesn't show much but I've pasted everything that was there below.
09/20/2013 11:47:12AM   Calendar Checking Tool - Version 2.0

09/20/2013 11:47:12AM   ====================================

Thanks
Derrick