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calcheck on shared computer

description

We use Outlook 2010 and many of our staff share a computer. They log onto the computer using a generic logon and then we make separate mail profiles for each and they are prompted for which one to use when they start Outlook.

One user is having trouble with her calendar on one of these computers. I deleted her profile and re-created it but the problem still exists. Her problem is that when she opens the calendar it says cannot open the calendar or something like, or if she does get in and clicks on another month, the months start scrolling ahead.

It is fine in OWA.

I tried to use calcheck but it wanted me to use Outlook directly not from another profile.

What can I do?

Thanks.

comments

rtopken wrote Jan 24, 2014 at 4:03 PM

So you can put CalCheck on the machine with Outlook, log into that machine as the user who is having the Calendar problems, and then run CalCheck.
It will prompt for a profile - so use that user's profile, and then it should go through and test that user's Calendar...

If there's an error or something when doing that please let me know...

-Randy

jfrasier wrote Jan 27, 2014 at 9:03 PM

So I had the user logon as herself and she ran Outlook once to create her profile. Now it says:

"Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Outlook and set as the default mail client."

I don't know where to set it as the default mail client.

rtopken wrote Feb 3, 2014 at 1:12 PM

Ah yes, the dreaded "no default email client" error. That's coming from the MAPI dll and is usually because the you are using a 64-bit Outlook client and the 32-bit CalCheck, or vice-versa. The bitness of the programs must match.

-Randy

jfrasier wrote Feb 4, 2014 at 9:46 PM

We are using 32 bit Outlook. Where can I get the 32 bit calcheck?

sgriffin wrote Feb 4, 2014 at 10:16 PM

You can get it from the download tab - make sure you pick the x86 download (it's the recommended one) and not the x64 download.